Access

We strive to make all our shows at O2 Academy Glasgow accessible to everyone and we work with Attitude Is Everything and Nimbus Disability to make sure things keep improving. Our venue was built in the early1900s, so there are challenges, but together we can identify issues and come up with practical solutions. Your feedback is always welcome and we’ll do our best to be as flexible as possible to meet your needs.

We also accept the Access Card. It’s not compulsory, but it means you won’t have to provide repeat details every time you book, and lets us know about any support or facilities you’ll need when you visit.

If you don’t have one, you can complete one of our booking forms, just download it here, or email us or call if you’d like us to send one by post.

With your say-so, we can add your access requirements to our internal database - for up to three years - and that way we’ll know what they are without you having to repeat them when you book with us again. Just fill it in and send it back with the supporting documents within seven days of your booking. 

You have our absolute guarantee the information you supply is confidential and for the purpose it’s provided only. 

Booking Tickets

Please purchase your ticket from an official outlet, then call us between 12pm and 4pm, Monday to Saturday on +44 (0)141 332 2232 or email us to advise your personal assistant and access requirements.

Please bring your booking confirmation to the show.

You can also contact us through Next Generation Text Service by 18002 +44 (0)141 332 2232.

Companion ticket

If you need a ticket for a companion, carer or personal assistant, please get in touch when you have booked your ticket. 

Box office

Our box office is in the entrance foyer, from street level. We have a lowered counter and an induction loop.

Please bring all your booking information with you.

Getting here

Just visit Venue Info for all travel details and accessible options for getting to us. 

Wheelchair spaces

These are available when you book, but they’re limited on a first come, first served basis.

Blind or vision impaired visitors

If you need braille or large print material, please let us know in advance by contacting us by email or call +44 (0)141 332 2232.

Assistance dogs

Guide and hearing assistance dogs are welcome, just be sure to let us know when you book.

Your visit

The pavement is flush to the building at the main entrance on Eglinton Street, depending on your access requirements, plesae just speak to any of our venue staff at the front doors when you arrive, who'll be happy to direct you.

Auditorium

O2 Academy Glasgow has a viewing area in the auditorium accessible via a ramp for wheelchair users or anyone who requires assistance. We can accommodate five wheelchairs and stools.

Bench seating is available either side of the viewing area, please do contact us in advance of coming to a show should you require a reservation.

Just so you know, e-cigarettes and vapes are permitted and patrons are reminded to be considerate and respectful to others, please see our FAQs for details.

Toilets 

There’s an accessible toilet to the rear of the auditorium which staff will provide access to if needed. Other toilets are available in the same area.

Bar service

The ‘Island Bar’ in the auditorium, next to the viewing area, has a split hatch of accessible height, our staff will be happy to assist you.  

Cloakroom

Please let any staff members know if you need assistance for our cloakroom when you arrive and they will be happy to help you.

Medical room and emergencies 

We have a medics room at the front of the venue if you require any assistance or a private area at any point, please just speak to a member of our staff. Any particular requirements can of course be asked in confidence, in advance. Just get in touch.

Merchandise

If there is merchandise for sale, you’ll find it inside the auditorium.

Strobe lighting

Most shows and events now use strobe lighting and smoke effects, but we’ll make sure there are signs up to let you know and you can also ask when you arrive. If this is an issue, please do let one of our team know, before or during an event.

Have we got it all covered?

Hopefully, but if we’ve missed anything, do try our FAQs or just get in touch.

Go back to homepage