Contact us

General enquiries

If you have a question, please check our FAQs. 

We’ll answer any queries by email if you need help and support, Wednesday 10am-5pm and Friday 10am-1pm. 

Box office and ticketing service

Ticketmaster is our official booking partner, selling tickets for all Live Nation venues in the UK.

Our terms and conditions of entry are here.

Box office times

The Box Office telephone line opening hours are Wednesday’s 10am to 4pm and Friday’s 10am to 1pm the number is 023 8268 7456.  

We are open to personal callers the 1st Wednesday of every month 10am to 4pm through the entrance on West Marlands Road, please ring the doorbell on arrival

If your query is more urgent you can contact us via e-mail here (link to o2guildhallsouthampton.boxoffice@livenation.co.uk) or for access enquiries here (link to access-o2guildhallsouthampton@livenation.co.uk)

Access and disability provision

Full details are on our Accessibility page.

If you can't find what you're looking for, please email us.

Lost property

If you’ve lost something, we’ll hang on to it for seven days.

Just let us know what’s gone missing, when, and where you lost, and contact us – if we find it, we’ll let you know.

Feedback

Your input counts, so if you’ve got a comment, a suggestion or any kind of issue, let us know.

Leave a review

We really appreciate you taking the time to share your experience with us. Please do leave a review right here.

Hire us

Venue hire

O2 Guildhall Southampton can seat up to 1,271 people or take up to 1,749 for a standing concert. We can seat any number up to 600 for dinner. The Solent Suite, a smaller venue within the complex can accommodate 200 for the smaller party or wedding reception.

For all hire enquiries, including corporate, location or private events, please contact us.  

Work for us

Click here to peruse our full-time career opportunities. 

We’re always after top-drawer, casual bar, cloakroom and box office staff to street team members to help run a great venue. 

Find out more and apply on our careers page. 

Press office

If you are a journalist (media enquiries only), please do email us to get in touch or call +44 (0)207 787 3199 (9am – 6pm, Monday-Friday). 

Filming location and photography enquiries

Call +44 (0)20 7787 3199 or email us.