Safety and Security

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The ongoing safety of our customers, staff and performers is of paramount importance. Our management and security teams regularly review procedure and protocol with all employees.

As with every live event, all arrangements are in continuous consultation and review with local authorities and the police, and our venues are monitored at all times.

There are lots of things that go on behind the scenes, too: training exercises; new security measures – so please be patient if things take a little longer than you’re used to.

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Bag Policy

Security measures are in place with bag checks on arrival. Only one small bag per person is permitted, and it must not be bigger than A4 size.
Height: 29.7cm
Width: 21cm
Depth: 15cm
Large bags - including rucksacks - are not allowed so please make alternative arrangements. There are no facilities to leave large bags or luggage. If you really have to bring a bag – and it’s preferable you don’t – please do make sure it's small.

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Your Visit

Please arrive in good time as security checks and searches are in place on entry. The door time will be displayed on your ticket and please check the event page for the show you’re attending to find out curfew details; that’s the very latest time the show will finish.

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Plan Your Journey

Before you travel, please check all transport routes for the latest information, services and timetables. Plan ahead and always know how you’re going to get home.