O2 City Hall Newcastle

Getting here

By bus

We’re lucky that we have some of the best transport connections in the city with lots of routes from the nearby bus interchanges.
Eldon Square bus station, around 500 metres away, is mainly served by Go North East.
Plan your journey at Go North East.
Haymarket bus station, is also close at around 450 metres away and is mainly served by Go North East and Arriva North East link, offering lots of local routes to our surrounding areas and the Northumberland coast line.
Central Station’s also got a lot of bus stops for services starting and ending at the above stations.
Access information for passengers can be found at Go North East.

Night buses

Go North East night buses are available on Saturday and Sunday mornings, serving Newcastle, Gateshead, Sunderland, Washington and Durham.
All these buses have an ‘N’ in front of the number.
All information on services, access and timetables can be found at Go North East.

By train

The closest railway station is Central station at just over 0.5 miles away.
For a handy guide to travelling by train visit Virgin Trains East Coast, TransPennine Express or National Rail.
Accessible facilities vary between platforms.
You can find more information about entrance and exits, services including ramps, low level counters, indication loops, toilets (radar key), lifts and other facilities and staff support at National Rail.

Parking and by car

As we’re in the city centre, we are easy to get to by all major approach roads, including the A1.
If you’re driving, there are pay and display spots are around locally that become free in the evening and NCP operate a number of car parks close by, spaces can be pre-booked too.
John Dobson Street is open until 11.29pm and Carliol Square (which has pedestrian access onto Pilgrim Street) is open 24hrs.
There is free parking after 5pm in selected Newcastle City Council-owned car parks as part of NE1's Alive After Five scheme. Click here for more information.

Disabled parking and by car

We do not have our own parking facilities, but there are two parking spaces for blue badge holders on Northumberland Road. Most parking meters in the local vicinity are free to blue badge holders..

By Metro

Our nearest Metro station is at Haymarket, which is around 300 metres away, use the entrance on Northumberland Street.
Information for customers with access requirements, as well as all timetables and services, can be found at Nexus.

By bike

Look out for bike racks in local streets if pedal power’s your thing.

Venue opening times

We’ll have opening times and curfew times if they’re out of the ordinary for seasoned gig-goers (7pm-11pm) on the individual event pages of this website and on our social channels, too. All timings are subject to change, so check before you travel.

Age restrictions

It’s always best to check the age restrictions for each event in advance as they vary from show to show.
A few obvious ones:
No under 8s please (think about it), but feel free to contact us if you’re unsure and avoid disappointment.
8-13 years, you’ll need to attend with an adult (18+).
Some shows are 14+ but if you're under 16 – we’ll translate – that means if you’re between 14 years and 16 years, you’ll need to come with an adult (someone 18+) and only book balcony tickets please.
Always look for admission age policies and signs such as 14+, 16+, 18+, 21+ before you book and remember to carry proof of age if you need it.
We have a breathalyser policy in place at the front doors and anyone under 18 suspected of consuming alcohol will be refused entry.
Find out more about age restrictions and what we accept as ID in our FAQs.