How can we help in Newcastle?

Your query might be answered elsewhere on the site. Try our FAQs first. 

General enquiries

Call +44 (0)191 260 2020 from 12pm to 4pm, Monday to Friday, or contact us.

Press office

Call +44 (0)20 7787 3128 or email us.

Visit our online Press Office to find the latest press releases and images. 

Filming Location and Photography enquiries

Call +44 (0)20 7787 3128 or email us.

Box office and ticketing service

Ticketmaster is our official booking partner, selling tickets for all Academy Music Group venues in the UK.

You can book online or call them on 0844 477 2000 (calls cost 7p per minute, plus your network charge).

You can also book in person at the O2 Academy Newcastle box office.

Our terms and conditions of entry are here.

Box office times

Due to the COVID-19 pandemic and following advice from government, our Box Office is currently closed. If you have a question, please check our FAQs right here. 

We’ll continue to answer any queries by email if you need help and support, Monday – Friday 9am – 5pm. 

Thank you for your continued patience. 

Access and disability provision

Full details are on our Access page.
If you can't find what you're looking for, please call +44 (0)191 260 2020 or email us.

Hire us

For all hire enquiries, including corporate, location or private events, please contact us. 

Work for us

Click here to peruse our full-time career opportunities.
We’re always after top-drawer, casual bar, cloakroom and box office staff to street team members to help run a great venue.
Find out more and apply on our careers page.

Charity

We are proud to support Teenage Cancer Trust.

Lost Property

If you’ve lost something, we’ll hang on to it for seven days.
Just let us know what’s gone missing, when, and where you lost it and contact us – if we find it, we’ll let you know.

Feedback

Your input counts, so if you’ve got a comment, a suggestion or any kind of issue, let us know.