How can we help in Newcastle?

Contact Us

Due to COVID-19, our Box Office is currently closed. If you have a question, please check our FAQs right here.

We’ll continue to answer any queries by email if you need help and support, Monday – Friday 10am-4pm.

Call +44 (0)20 7787 3128 or email us (media enquiries only).

Visit our online Press Office to find the latest press releases and images.

Call +44 (0)20 7787 3128 or email us.

Ticketmaster is our official booking partner, selling tickets for all Academy Music Group venues in the UK.

Our terms and conditions of entry are here.

Due to COVID-19, our Box Office is currently closed.

If you're picking up tickets for a show that you're attending, please only come to the Box Office when the doors open on the day of the event.

Full details are on our Access page.

If you can't find what you're looking for, please get in touch by email if you need help and support, Monday – Friday 12pm– 4pm.

For all hire enquiries, including corporate, location or private events, please contact us.

Click here to peruse our full-time career opportunities.

We’re always after top-drawer, casual bar, cloakroom and box office staff to street team members to help run a great venue.

Find out more and apply on our careers page.

We are proud to support Teenage Cancer Trust.

If you’ve lost something, we’ll hang on to it for seven days.

Just let us know what’s gone missing, when, and where you lost it and contact us – if we find it, we’ll let you know.

Your input counts, so if you’ve got a comment, a suggestion or any kind of issue, let us know.