How can we help in Leicester?

Contact Us


General enquiries

Due to COVID-19, right now the best way to contact us is by email Monday - Friday 12pm-4pm, we'll do our best to get back to you as quickly as possible. 

Press office

Call +44 (0)20 7787 3128 or email us (media enquiries only).

Visit our online Press Office to find the latest press releases and images. 

Filming Location and Photography enquiries

Call +44 (0)20 7787 3128 or email us.

Box office and ticketing service

Ticketmaster is our official booking partner, selling tickets for all Academy Music Group venues in the UK.

Unfortunately, we do not have a box office to book in person.

If you’re booked tickets to collect at the box office, remember, these will only be available on the day of the show and when the doors open.

Our terms and conditions of entry are here.

Access and disability provision

Full details are on our Access page.

If you can't find what you're looking for, please email us.

Hire us

For all hire enquiries, including corporate, location or private events, please click here or contact us.  

Work for us

Click here to peruse our full-time career opportunities. 

We’re always after top-drawer, casual bar, cloakroom and box office staff to street team members to help run a great venue. 

Find out more and apply on our careers page


We are proud to support Teenage Cancer Trust

Lost Property

If you’ve lost something, we’ll hang on to it for seven days.

For all lost property, please email the University of Leicester Estates and Campus Services the day after the show.


Your input counts, so if you’ve got a comment, a suggestion or any kind of issue, let us know.