Access

We strive to make all our shows at O2 Academy Islington accessible to everyone and we work with Attitude Is Everything and Nimbus Disability to make sure things keep improving. Your feedback is always welcome and we’ll do our best to be as flexible as possible to meet your needs.

We also accept the Access Card. It’s not compulsory, but it means you won’t have to provide repeat details every time you book, and lets us know about any support or facilities you’ll need when you visit.

If you don’t have one, you can complete one of our booking forms, just download it here, or email us or call if you’d like us to send one by post.

With your say-so, we can add your access requirements to our internal database - for up to three years - and that way we’ll know what they are without you having to repeat them when you book with us again. Just fill it in and send it back with the supporting documents within seven days of your booking. 

You have our absolute guarantee the information you supply is confidential and for the purpose it’s provided only. 

Booking Tickets

To book tickets by phone, call us between 10am and 6pm, Monday to Friday, on +44 (0)20 7288 4400 or email us.

Please bring your booking confirmation to the show.

You can also contact us through Next Generation Text Service by 18002 +44 (0)20 7288 4400.

Companion ticket

If you need a ticket for a companion, carer or personal assistant, please let us know when you book.

Box office

Both of our box offices have lowered counters so on arrival, head to the right one you’ve booked for as we have two venues.

O2 Academy Islington’s entrance is on the ground level of Angel Central, by the car park. 

O2 Academy2 Islington is on the upper level of Angel Central, accessed by either a stairway, an escalator or lift service.

All ticket orders will be processed in advance, so please bring all your booking information and tickets with you.

Getting here

Just visit Venue Info for all travel details and accessible options for getting to us.

Wheelchair spaces

These are available when you book, but they’re limited on a first come, first served basis.

Blind or vision impaired visitors

If you need braille or large print material, please let us know in advance by contacting us by email or call +44 (0)20 7288 4400.

Assistance dogs

Guide and hearing assistance dogs are welcome, just be sure to let us know when you book.

Your visit

If you need assistance or lift access, we’d recommend arriving about 15 minutes before doors open, just to make things easier.

Auditoriums

The viewing area at O2 Academy Islington is either on the right hand of the stage or on the mezzanine area. Both can be accessed via a lift or stairs. 

We can accommodate a total of two wheelchairs and up to seven seats.

O2 Academy2 Islington is a flat floor room and any requirements will be discussed with you in advance, so please get in touch. 

Just so you know, e-cigarettes and vapes are permitted and patrons are reminded to be considerate and respectful to others, please see our FAQs for details.

Toilets

We have two accessible toilets, neither requires a RADAR key. One is located on the mezzanine level and the other in the foyer area alongside other toilets in O2 Academy Islington.

O2 Academy2 Islington has toilets in the auditorium and an accessible toilet just outside the room in the foyer area, that doesn’t require a RADAR key.

Please ask our staff to direct you; they will be happy to assist at any time.

Bar service

There aren’t any lowered areas at our bars, unfortunately, there are two in the stalls area of the main auditorium and one on the mezzanine level and all have staff who will be happy to assist you with service.

Cloakroom

Please ask any staff if you need assistance for our cloakroom when you arrive. Our main room cloakroom for O2 Academy Islington is at the main entrance on ground level.

O2 Academy2 Islington has cloakroom facilities just inside the main entrance doors.

Medical room and emergencies

We have a medics room in the foyer area if you require any assistance or a private area at any point, please just speak to a member of our staff. Any particular requirements can of course be asked in advance and in confidence. Just get in touch.

Merchandise

If there is merchandise for sale, you’ll find it in the main foyer for O2 Academy Islington. Anyone with access requirements should speak to a member of our team and they will assist.

The merchandise area for events in O2 Academy2 Islington is accessible and if available, will be at the rear, near the entrance. 

Strobe lighting

Most shows and events now use strobe lighting and smoke effects, but we’ll make sure there are signs up to let you know and you can also ask when you arrive. If this is an issue, please do let one of our team know, before or during an event.

Have we got it all covered?

Hopefully, but if we’ve missed anything, do try our FAQs or just get in touch.

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