How can we help in Bristol?

Contact Us


General enquiries

If you have a question, please check our FAQs

We’ll answer any queries by email if you need help and support, or call +44 (0) 117 927 9227 Monday – Friday, 10am - 4pm. 

Local residents

If you are a local resident and want to get in touch with us at any time, day or night, please just call on +44 (0)117 941 6424 or email us

Box office and ticketing service

Ticketmaster is our official booking partner, selling tickets for all Academy Music Group venues in the UK.

Our terms and conditions of entry are here.

Box office times

If you're picking up tickets for a show that you're attending, please only come to the Box Office when the doors open on the day of the event. 

Access and disability provision

Full details are on our Access page.

If you can't find what you're looking for, please email us or call +44 (0) 117 927 9227 Monday – Friday, 10am - 4pm. 

Hire us

For all hire enquiries, including corporate, location or private events, please click here or contact us.  

Work for us

Click here to peruse our full-time career opportunities. 

We’re always after top-drawer, casual bar, cloakroom and box office staff to street team members to help run a great venue. 

Find out more and apply on our careers page

Press office

Call +44 (0)20 7787 3128 or email us (media enquiries only).

Visit our online Press Office to find the latest press releases and images. 

Filming location and photography enquiries

Call +44 (0)20 7787 3128 or email us.


We are proud to support Teenage Cancer Trust

Lost property

If you’ve lost something, we’ll hang on to it for seven days.

Just let us know what’s gone missing, when, and where you lost it and contact us – if we find it, we’ll let you know.


Your input counts, so if you’ve got a comment, a suggestion or any kind of issue, let us know.

Leave a review

We really appreciate you taking the time to share your experience with us. Please do leave a review right here.